Legal Information

Terms of Service

The terms and conditions governing the use of Namos services.

Last updated: September 21, 2024

Agreement Overview

By using Namos services, you agree to these terms and conditions. Please read them carefully before using our AI voice technology services.

Service Terms

Service Availability

Our AI voice services are available 24/7, with 99.9% uptime guarantee. Scheduled maintenance will be communicated in advance.

Acceptable Use

You agree to use our services only for legitimate business purposes. Prohibited uses include:

  • Illegal activities or fraud
  • Harassment or abusive communications
  • Spam or unsolicited marketing
  • Violating third-party rights

Data Ownership

You retain full ownership of your customer data and business information. We process this data solely to provide our services.

Payment & Billing

  • Custom pricing based on usage and business requirements
  • No setup fees or hidden charges
  • Flexible payment terms and cancellation policies
  • 14-day free trial available for new customers

Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 12 months. We provide services "as is" and make no warranties beyond those required by law. We are not liable for indirect, incidental, or consequential damages.

Service Termination

Either party may terminate services with 30 days written notice. Upon termination:

  • Your data will be securely deleted within 30 days
  • You will receive a final invoice for services used
  • We will provide data export if requested
  • All access to our systems will be revoked

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: info@namos.ai

Service Area: Worldwide (Online Service)

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