Data Protection

Privacy Policy

Your privacy and data security are our top priorities.

Last updated: September 21, 2024

Our Commitment to Your Privacy

At Namos, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI voice services.

Information We Collect

Personal Information

Name, email address, phone number, and business details you provide when signing up for our services.

Usage Data

Information about how you use our services, including call logs, interaction data, and performance metrics.

Voice Data

Voice recordings and transcripts from AI interactions, used solely for service delivery and improvement.

How We Use Your Information

  • Provide and maintain our AI voice services
  • Process and respond to customer inquiries
  • Improve our AI algorithms and service quality
  • Send service updates and important notifications
  • Comply with legal obligations and protect our rights

Data Security & Protection

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

GDPR Compliance

We are fully compliant with GDPR and other international privacy regulations.

Regular Audits

Our security practices are regularly audited by third-party security firms.

Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

Contact Us About Privacy

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@namos.ai

Service Area: Worldwide (Online Service)

Response Time: We respond to privacy requests within 30 days

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